AI reception & phone assistant in Luxembourg — multilingual & GDPR-compliant.
n3tz is your AI reception for Luxembourg: answers calls around the clock, qualifies enquiries and books appointments — fluently in French, German, English and 90+ more languages. For businesses in Luxembourg City, Esch-sur-Alzette and the entire Saar-Lor-Lux greater region.
Empfang · AI Front Desk
Online · responds instantly
Built for the Luxembourg market
Multilingual, cross-border, compliant
- ✓ Fluent French, German, English and 90+ more languages — the caller\u2019s language is detected automatically.
- ✓ EU hosting in Frankfurt — GDPR-compliant, fitting CNPD oversight.
- ✓ From the greater region: short distances for cross-border businesses and commuters.
- ✓ A direct line to the developer instead of an anonymous call center.
Saar-Lor-Lux
Saarland · Lorraine · Luxembourg
We support medical practices, trades, firms, service providers and SMEs across Luxembourg — from Luxembourg City via Esch-sur-Alzette and Differdange to Ettelbruck and Diekirch.
Multilingual & digital
What your AI reception in Luxembourg delivers
Phone, chat, appointments and invoicing — one platform, multilingual for the Luxembourg market.
Multilingual AI phone assistant
Answers every call — 24/7, fluently in French, German, English and 90+ more languages. Detects the caller’s language automatically.
Online booking
Customers book themselves, the appointment lands in Google Calendar or Microsoft 365. SMS reminder included.
AI phone around the clock
Qualifies enquiries and books appointments, even outside business hours — never miss a call again.
GDPR & EU servers
All data on servers in Frankfurt (EU), data processing per Art. 28 GDPR — fitting CNPD oversight.
For commuters & the region
Ideal for businesses with customers from Lorraine, Saarland and the cross-border region.
Live fast
Active in minutes: set up call forwarding, connect your calendar, done.
AI reception across Luxembourg
Ready wherever you are — we support businesses across the Grand Duchy and the greater region:
Pricing
Transparent pricing — no hidden costs
Start small and scale as your business grows.
Standard
AI chat + leads. Cancel monthly.
- Empfang (AI chat)
- Zentrale (dashboard)
- 100 conversations / month
- Lead qualification
- Push notifications
- AI phone
- Appointment booking
- Live chat takeover
Premium
AI phone + chat + booking. The full package.
- Everything in Standard
- AI phone (24/7 call answering)
- 500 conversations / month
- Booking + reminders + waitlist
- SMS & email confirmation
- Live chat takeover
- Call logs & AI summaries
- Review management
- Quotes & e-invoices (ZUGFeRD)
- Charts & reports
- Push notifications (real-time)
Enterprise
Multi-location, unlimited conversations, SLA.
- Everything in Premium
- Unlimited conversations
- Multi-location (agent per branch)
- API & Webhooks
- Dedicated contact & SLA
All prices excl. VAT. Cancel monthly. One conversation = one chat thread or phone call.
| Feature | Standard (199€/month) | Premium (299€/month) | Enterprise (on request) |
|---|---|---|---|
| AI chat (Empfang) | ✓ | ✓ | ✓ |
| Dashboard (Zentrale) | ✓ | ✓ | ✓ |
| Conversations / month | 100 | 500 | Unlimited |
| AI phone (24/7) | — | ✓ | ✓ |
| Booking + reminders + waitlist | — | ✓ | ✓ |
| Live chat takeover | — | ✓ | ✓ |
| Review management | — | ✓ | ✓ |
| Quotes & e-invoices (ZUGFeRD) | — | ✓ | ✓ |
| Multi-location | — | — | ✓ |
| API & Webhooks | — | — | ✓ |
| Dedicated contact & SLA | — | — | ✓ |
Don't want to set it up yourself?
Setup service: We set everything up for you — knowledge base, call forwarding, custom greeting, local device setup and employee training. On-site possible within roughly 100 km. 499€ one-time.
Book a setup call →FAQ
Frequently asked questions from Luxembourg
Does the AI reception speak French and German?
Yes. It speaks fluent French, German and English — the most common business languages in Luxembourg — plus 90+ more such as Portuguese, Italian or Spanish, and detects the caller’s language automatically, even if they switch mid-call.
Is it GDPR-compliant for Luxembourg businesses?
Yes. Luxembourg is subject to the GDPR (overseen by the CNPD). All data sits on EU servers in Frankfurt, processed per Art. 28 GDPR under a data processing agreement.
Does it work for cross-border businesses and commuters?
Yes. With automatic language detection and our location in the Saar-Lor-Lux greater region, the AI reception is ideal for businesses with customers from Luxembourg, Lorraine and Saarland.
Are you based in Luxembourg?
n3tz is run by software architect Tarik Ermis from Völklingen — right on the edge of the greater region. Setup runs remotely in minutes; on request we come for workshops in the region.
What does the AI reception cost?
AI chat from 199€/month (Standard), the full package with AI phone and booking from 299€/month (Premium). Cancel monthly, 30-day money-back guarantee.
Your multilingual AI reception for Luxembourg.
Free initial consultation — personal, multilingual, no obligation. Reply within 24 hours.