AI reception for tax advisors & firms — focused work, always reachable.
During filing season the phone never stops. Your AI reception answers client calls, qualifies requests, books appointments and keeps your team focused — GDPR-compliant.
Empfang · AI Front Desk
Online · responds instantly
The challenge
Focus vs. availability
- ✗ Every call interrupts focused work — especially during filing season.
- ✗ Clients expect a fast response, otherwise they enquire elsewhere.
- ✗ Reception professionals are expensive and hard to find.
- ✗ The 2025 e-invoice mandate adds extra administrative work.
With n3tz
A digital reception for the firm
- ✓ Qualifies client calls and books appointments automatically.
- ✓ Answers standard questions (documents, status, opening hours).
- ✓ Creates ZUGFeRD / §14-UStG-compliant e-invoices from the dashboard.
- ✓ Keeps your team focused during filing season.
For tax advisors
Built for the tax firm
Discreet, filing-season-proof and GDPR-compliant — for more focus on the engagement.
Client calls qualified
The AI answers, recognises the request, categorises it and forwards when needed — you are only interrupted when it matters.
Appointment booking
Consultation appointments are booked straight into the calendar, with confirmation and SMS reminder.
E-invoicing (ZUGFeRD)
Create and send §14-UStG-compliant e-invoices from the dashboard — ready for the 2025 mandate.
Discreet & GDPR-compliant
German servers (Hetzner, Frankfurt), data processing per Art. 28 GDPR, AI via DPF-certified providers.
Reachable under pressure
Even at peak times no calls are lost — the AI takes any number of calls in parallel.
90+ languages
Speaks virtually any language in the world — from German, English and French to Turkish, Arabic, Polish or Russian. Detects the language automatically, ideal for engagements in the Saar-Lor-Lux greater region.
Pricing
Transparent pricing — no hidden costs
Start small and scale as your business grows.
Standard
AI chat + leads. Cancel monthly.
- Empfang (AI chat)
- Zentrale (dashboard)
- 100 conversations / month
- Lead qualification
- Push notifications
- AI phone
- Appointment booking
- Live chat takeover
Premium
AI phone + chat + booking. The full package.
- Everything in Standard
- AI phone (24/7 call answering)
- 500 conversations / month
- Booking + reminders + waitlist
- SMS & email confirmation
- Live chat takeover
- Call logs & AI summaries
- Review management
- Quotes & e-invoices (ZUGFeRD)
- Charts & reports
- Push notifications (real-time)
Enterprise
Multi-location, unlimited conversations, SLA.
- Everything in Premium
- Unlimited conversations
- Multi-location (agent per branch)
- API & Webhooks
- Dedicated contact & SLA
All prices excl. VAT. Cancel monthly. One conversation = one chat thread or phone call.
| Feature | Standard (199€/month) | Premium (299€/month) | Enterprise (on request) |
|---|---|---|---|
| AI chat (Empfang) | ✓ | ✓ | ✓ |
| Dashboard (Zentrale) | ✓ | ✓ | ✓ |
| Conversations / month | 100 | 500 | Unlimited |
| AI phone (24/7) | — | ✓ | ✓ |
| Booking + reminders + waitlist | — | ✓ | ✓ |
| Live chat takeover | — | ✓ | ✓ |
| Review management | — | ✓ | ✓ |
| Quotes & e-invoices (ZUGFeRD) | — | ✓ | ✓ |
| Multi-location | — | — | ✓ |
| API & Webhooks | — | — | ✓ |
| Dedicated contact & SLA | — | — | ✓ |
Don't want to set it up yourself?
Setup service: We set everything up for you — knowledge base, call forwarding, custom greeting, local device setup and employee training. On-site possible within roughly 100 km. 499€ one-time.
Book a setup call →FAQ
Frequently asked questions from firms
Is the AI reception compatible with confidentiality and GDPR?
Yes. Data is stored on German servers (Hetzner, Frankfurt), there is a data processing agreement per Art. 28 GDPR, and AI processing runs exclusively via DPF-certified providers. Fully GDPR-compliant.
Does n3tz help with the e-invoice mandate?
Yes. You create ZUGFeRD/Factur-X-compliant e-invoices straight from the dashboard, including automatic checking of the §14 UStG mandatory fields. See our e-invoicing page for details.
Can the AI distinguish clients from new prospects?
The AI asks structured questions about the request and can separate existing clients from first-time enquiries. The conversation logic is tailored to your firm during onboarding.
Are calls logged?
Yes, every call is logged in the dashboard with a summary, so nothing is lost and your team sees the context immediately.
What does the AI reception cost for my firm?
Included in the Premium plan: 299€/month with AI phone, AI chat, booking, review management and e-invoicing. Cancel monthly, 30-day money-back guarantee.
More focus on the engagement — the AI runs reception.
Free initial consultation. Set up in minutes. 299€/month, cancel anytime.